Privacy Policy
Privacy Policy
Last updated: September 24, 2026
Furmulate operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a convenient shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or use our Services, make a purchase, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
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Contact information, including your name, email address, phone number, billing address, and shipping address.
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Order and transaction information, including products purchased, products viewed or added to your cart, order history, returns, refunds, and cancellations.
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Payment information, including payment method, payment confirmation, billing information, and transaction details. Payment information may be processed directly by Shopify or our payment service providers.
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Account information, including login credentials, preferences, and account settings if you create an account.
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Communications, including information you provide when contacting customer support, submitting a request, or communicating with us.
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Device and technical information, including your IP address, browser type, device information, network connection, and other identifiers.
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Usage information, including information about how you browse, interact with, and use our website and Services.
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Marketing and advertising information, including your interactions with our advertisements, emails, and marketing campaigns.
How We Collect Personal Information
We may collect personal information:
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Directly from you, such as when you place an order, create an account, contact us, sign up for marketing communications, or otherwise provide information to us.
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Automatically, through cookies, pixels, tags, and similar technologies when you visit or interact with our website.
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From Shopify and our service providers, when they process information in connection with operating our store.
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From advertising, analytics, and business partners, where permitted by applicable law.
How We Use Your Personal Information
We may use personal information for the following purposes:
Providing Our Services
We use your information to:
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Process payments and orders;
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Fulfill and ship purchases;
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Provide order confirmations and updates;
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Process returns and refunds;
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Maintain customer accounts;
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Provide customer support;
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Remember your preferences;
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Improve our website, products, and customer experience.
Marketing and Advertising
Where permitted by law, we may use personal information to:
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Send promotional emails or text messages if you have opted in;
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Provide advertisements that may be relevant to you;
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Measure the performance of our advertising;
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Understand how customers interact with our website and marketing campaigns;
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Personalize advertising based on your interactions with our website or other websites.
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in those emails.
Security and Fraud Prevention
We may use personal information to:
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Detect and prevent fraud;
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Verify transactions;
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Protect our customers and our business;
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Investigate suspicious, fraudulent, illegal, or unauthorized activity;
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Maintain the security of our Services.
Communications
We use your information to communicate with you regarding your orders, customer support requests, accounts, transactions, and other matters related to our Services.
Legal and Business Purposes
We may use personal information to:
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Comply with applicable laws and regulations;
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Respond to lawful requests, court orders, subpoenas, or government authorities;
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Establish, exercise, or defend legal claims;
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Enforce our Terms of Service and other policies;
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Protect our rights, property, customers, and business.
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how visitors use our Services, measure advertising performance, prevent fraud, and provide personalized advertising.
Some of these technologies may allow advertising or analytics partners to collect information about your activity over time and across websites or services.
Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising, sharing, or sale as those terms are defined under applicable privacy laws.
Where required, you may manage these choices through the privacy or cookie controls made available on our website.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:
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Shopify, which hosts and powers our online store;
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Payment processors used to process transactions;
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Shipping and fulfillment providers used to deliver your orders;
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Customer service providers;
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Technology, hosting, and cloud service providers;
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Analytics providers;
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Advertising and marketing partners;
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Fraud prevention and security providers;
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Professional advisers, where reasonably necessary;
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Government authorities or other parties, where required by law.
We may also disclose information:
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When you direct us or consent to the disclosure;
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In connection with a merger, acquisition, financing, sale, restructuring, bankruptcy, or similar business transaction;
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To enforce our policies or agreements;
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To protect our legal rights or the rights and safety of others.
Targeted Advertising, Sale, and Sharing of Personal Information
Certain privacy laws define terms such as "sale," "sharing," and "targeted advertising" broadly.
Our use of advertising and analytics technologies may be considered a "sale" or "sharing" of personal information or the use of personal information for targeted advertising under certain U.S. state privacy laws, even where no money is exchanged.
Where applicable, you may have the right to opt out of these activities.
You may exercise available privacy choices through the privacy controls provided on our website or by contacting us at help@furmulate.com.
Where required by applicable law and supported by our website, we may also recognize qualifying browser-based universal opt-out preference signals, such as Global Privacy Control.
Relationship with Shopify
Our store is hosted by Shopify.
Shopify collects and processes personal information relating to your access to and use of our Services in order to provide its services to us and to you.
Information submitted through our store may therefore be transmitted to Shopify and other service providers, which may process information in countries other than the country where you live.
Shopify may also process certain information collected through your interactions with our store for its own purposes, as described in Shopify's Consumer Privacy Policy.
You can learn more about Shopify's privacy practices at:
https://www.shopify.com/legal/privacy/consumers
You may also access Shopify's Privacy Portal at:
Third-Party Websites and Services
Our Services may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites or services. If you follow a link to a third-party website, we encourage you to review that party's privacy policy before providing personal information.
Children's Privacy
Our Services are intended for a general adult audience and are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at help@furmulate.com so that we can review and, where appropriate, delete the information.
We do not knowingly sell or share personal information of individuals under 16 years of age as those terms are defined under applicable privacy laws.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive or confidential information through unsecured communication channels.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Complete transactions and provide our Services;
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Maintain customer and transaction records;
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Comply with legal, tax, accounting, and regulatory requirements;
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Prevent fraud;
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Resolve disputes;
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Enforce our agreements and policies.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including:
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Right to Know or Access: Request information about the personal information we maintain about you.
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Right to Delete: Request deletion of certain personal information.
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Right to Correct: Request correction of inaccurate personal information.
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Right to Data Portability: Request a portable copy of certain personal information.
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Right to Opt Out: Opt out of certain sales, sharing, or processing of personal information for targeted advertising where applicable.
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Right to Limit Certain Uses: In some jurisdictions, you may have the right to limit certain uses or disclosures of sensitive personal information.
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Right to Appeal: Where provided by applicable law, you may appeal our decision regarding a privacy request.
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Right to Non-Discrimination: We will not unlawfully discriminate against you because you exercised an applicable privacy right.
These rights are not absolute and may apply only in certain circumstances.
To exercise a privacy right, contact us at help@furmulate.com or use any privacy request mechanism available through our website.
We may need to verify your identity before processing your request.
Where permitted by law, you may also designate an authorized agent to submit a request on your behalf. We may require evidence that the agent has been authorized to act for you and may also require you to verify your identity directly with us.
We will respond within the timeframe required by applicable law.
Marketing Communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link contained in our marketing emails.
If you opt out of marketing communications, we may still send you transactional or administrative communications, including communications relating to orders, payments, shipping, refunds, accounts, safety notices, or customer support.
International Data Transfers
Your personal information may be transferred, stored, or processed outside of the state, province, or country where you live, including in the United States and other countries where Shopify or our service providers operate.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
For transfers subject to European Economic Area or United Kingdom data protection laws, this may include recognized mechanisms such as Standard Contractual Clauses or other legally approved transfer mechanisms where applicable.
Complaints and Appeals
If you have questions or concerns about how we process your personal information, please contact us at help@furmulate.com.
Where applicable law provides you with a right to appeal a decision we make regarding a privacy request, you may submit your appeal using the same contact information.
You may also have the right to lodge a complaint with the appropriate privacy or data protection authority in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our practices, our Services, applicable laws, or other operational or legal requirements.
When we update this Privacy Policy, we will post the revised version on our website and update the "Last updated" date above.
Where required by applicable law, we will provide additional notice regarding material changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:
Email: help@furmulate.com
© 2026 Furmulate